These terms explain what Student Loan Survivors provides, how we work together, and what you can expect from our federal student loan consultation and document preparation services. We're committed to transparency so you understand the scope and limits of our assistance.
Student Loan Survivors helps you prepare documents for income-driven repayment plans, federal loan consolidation, and Public Service Loan Forgiveness eligibility. We guide you through federal student loan programs but do not provide legal advice. Our role is to simplify the process and help you understand your options.
Your success depends on providing complete and correct details about your loans, income, and circumstances. Keep your account information current and review all documents before submitting them to your loan servicer.
All payments are processed securely through Stripe, a trusted payment platform used by millions of businesses worldwide. We also believe in full transparency, which is why our refund policy is clearly outlined before you commit — no surprises, no fine print. When you work with Student Loan Survivors, you'll always know what you're paying for and what to expect.
We provide guidance on federal student loan programs based on information you provide. We don't guarantee specific outcomes, loan forgiveness approval, or relief from your obligations. Your loan servicer and the Department of Education make final decisions. Review our services scope and your responsibilities before proceeding.
Student Loan Survivors collects and stores your data securely to process your loan documents and provide consultation services. We follow federal data protection standards and never share your information with third parties without your consent.